Electronics Sourcing asked RS Group president of electronics & global strategic suppliers, Chris Beeson, for his supply chain predictions for the next decade
After several years of instability, the electronics supply chain is beginning to show resilience. Simultaneously, global demand is seeing unprecedented expansion with the implementation of AI, 5G, renewable energy and Industry 4.0.
Chris Beeson said: “Global changes brought on by Covid-19 closures, supply shortages, reshoring and the ‘big quit’ have impacted the big picture and how electronics distributors respond and adjust to future demand. Distributors must differentiate themselves through proactive, strategic value-add offerings and continue to grow digitally to meet the evolving needs of manufacturers and mutual customers.”
So, who will manufacturers entrust to deliver and nurture products and systems once they’re implemented into customer facilities? The industrial distributor offering a wide range of products along with a solutions-based approach for supporting requirements.
Beeson added: “Distributors can distinguish themselves as a dedicated partner for manufacturers that provides end-to-end support for mutual customers in technical use, system integration and aftermarket services.”
This means distribution’s role has gone from selling manufacturers’ products to delivering best-in-class customer service through engineering support, process optimization and reducing costs and time-to-market.
RS Group is focused on this journey and expanding its global footprint and global capabilities. The ‘voice of the customer’ is the company’s guiding light as it sets focus on providing end-to-end solutions from design to production including factory maintenance and safety products.