Over the past two decades, NCAB Group has undergone a remarkable transformation, from regional player to global leader in the PCB industry. Read on to discover more.
In the early 2000s, NCAB Group recognised the need to expand beyond its Nordic roots to meet growing global demand. This led to a series of strategic acquisitions and the establishment of local offices across Europe, Asia and North America. By integrating these new entities into our operational framework, we ensured our core values and quality standards were consistently upheld, regardless of location.
Our global footprint now encompasses over 15 countries, letting us serve a diverse clientele with varying needs and requirements. This expansion has increased our market share and enhanced our ability to provide localised support, ensuring customers receive personalised service tailored to their specific markets.
Commitment to quality and reliability
From the outset, NCAB Group placed a strong emphasis on quality and reliability. Understanding PCBs are the backbone of electronic devices, we have implemented rigorous quality control measures. Our partnerships with carefully selected factories, combined with in-depth auditing, have been pivotal in maintaining product excellence.
In 2012, we launched our ‘Quality First’ initiative, reinforcing our dedication to continuous improvement. This program focused on enhancing supplier relationships, investing in employee training and adopting advanced technologies to monitor and improve product quality. As a result, we have consistently achieved industry-leading low levels of customer complaints and returns.
Technological advancements and innovation
Recognising the shift towards miniaturisation and increased functionality, we invested heavily in R&D to support production of high-density interconnect (HDI) PCBs and other advanced technologies.
Collaborations with leading manufacturers let us offer innovative solutions, such as flexible and rigid-flex PCBs, catering to evolving sectors like automotive, medical and consumer electronics. By staying ahead of technological trends, we have empowered our customers to bring cutting-edge products to market swiftly and efficiently.
Sustainability and corporate responsibility
In 2015, we introduced our ‘Green Production’ program, aiming to reduce the environmental impact of PCB manufacturing. This initiative encompassed measures such as minimising waste, reducing energy consumption and ensuring the responsible use of raw materials.
We have also prioritised corporate social responsibility by enforcing strict ethical standards across our supply chain. Our commitment to fair labour practices, community engagement, and transparent governance has been recognised through various industry certifications and awards.
Customer-centric approach and service excellence
Understanding our success is intrinsically linked to that of our customers, we have developed comprehensive support services, including design assistance, technical support and supply chain management. Our investment in digital platforms has further enhanced customer engagement, providing real-time order tracking, instant communication channels, and access to a wealth of technical resources.
Resilience and adaptability
The past two decades have presented numerous challenges. NCAB Group’s resilience and adaptability have been key to navigating these uncertainties. By maintaining a flexible business model, diversifying our supplier base and leveraging our global presence, we have ensured continuity of service and supply for our customers.
Looking to the future, we remain dedicated to driving innovation, promoting sustainability, and delivering excellence in all aspects of our operations.